OUA Student Support Services
The centre for Open Education at Macquarie University would like to do as much as we can to help you succeed in your studies with Macquarie via OUA. To do that, we are providing a list of services you may need to access from time to time:
Academic Support through ‘Smarthinking’ (OUA):
For help with assingments, you can access four hours of free tutoring support for each OUA unit you undertake. To access:
1) Sign in to MyOUA at https://www.open.edu.au/public/login/form
2) Go to Manage Your Study and then select Active Units
3) Click on the Smarthinking link beside your eligible units
For enquiries, contact smarthinking@open.edu.au
Learning Skills (OUA):
A range of modules to assist you in developing skills in time management, study planning and setting academic goals. To access:
1) Sign into MyOUA at https://www.open.edu.au/public/login/form
2) Go to Manage Your Study and then select Active Units to find Quick Skills modules.
UniWISE (Macquarie):
An iLearn resource specifically designed to help undergraduate students develop Academic Writing and Learning Skills.
1) Go to the Student Homepage at www.students.mq.edu.au
2) Click on Support and select Learning Skills.
3) Click UniWIS and enrol yourself.
Note that workshops for students and quick guides are also available on the Learning Skills page
ALPS (Macquarie)
An online writing resource specifically designed to provide postgraduate coursework students with guidance and models of postgraduate academic writing, as well as various tasks for self-assessment.
1) Go to the Student Homepage at www.students.mq.edu.au
2) Click on Support and select Learning Skills
3) Click ALPS and enrol yourself
Note that workshops for students and quick guides are also available on the Learning Skills page.
Telephone Counselling Service (OUA):
1300 923 804 or counselling@open.edu.au
The OUA Student Wellbeing Counsellor can be contacted by phone or email for an appointment to talk over personal issues that students may be facing – study related or not. The OUA counselling service is confidential and the counsellor service is confidential and the counsellor is highly qualified and experienced in speaking with students.
Disability Service (Macquarie)
If you have indicated that you have a disability that may impact your studies, we will already have contacted you about registering with the Macquarie University Disability Service. If you would like to further information about services for students with special needs:
http://students.mq.edu.au/campus_life/wellbeing/disability_service/
Career Service (OUA)
An online service providing advice and information about career development, resume writing advice, job interview skills and more. To access:
1) Sign in to MyOUA at https://www.open.edu.au/public/login/form
2) Go to Student Updates
3) Click on Career Space/
CareerHub (Macquarie)
An online service providing a range of career fact sheets as well as information about employment opportunities, workshops, presentations and career fairs. To access:
1) Go to the Student homepage at www.students.mq.edu.au
2) Click on Support and select Career Development.
3) Click Students to log into Career Hub.